Customer Success Account Manager (French Speaking) - Mobile / App

Customer Success Account Manager (French Speaking) - Advertising Technology Platform

Company Background:

This Creative Ad Management Platform are going from strength to strength, have developed new products, a programmatic proposition and recruited highly reputable talent within the industry, this company is in a position to solidify their reputation as the market-leader and to continue to flourish in 2018.

• Market leading creative ad management platform

• Significant opportunities to progress and develop within the company

• EMEA Role

• Joining a highly successful Client Services team

The Role:

The Account Manager will be responsible for supporting existing clients in France with their daily needs and helping them to maximise the self-serve platform. You will work closely with internal teams to ensure successful planning, creation, trafficking and analysis of cross-screen HTML5 campaigns. Additional responsibilities will include:

• Ensuring clients are trained to deliver mobile and cross-screen HTML5 campaigns

• Keep clients up-to-date with new product developments.

• Manage day-to-day interaction with clients

• Regular communication across your clients’ teams

• Assist clients with campaign questions and guidance on campaign launch process

• Produce ad hoc reports and analysis

Skills & Experience

• Fluent in French

• Excellent Client Servicing skills within the digital media space

• Excellent customer facing and analysis skills

• Experience working closely with or within agencies

• Minimum 4+ years Client Services experience in an advertising technology company, media agency or publisher

• Highly organised and analytical personality

• BA/BS preferred with strong academic achievement

• Basic understanding of HTML5

• Experience of mobile ad trafficking

• Familiar with ad serving platforms such as DFA, MediaMind and Atlas

How do I apply?

To apply for this outstanding opportunity, please apply for this role or contact Justin at Pivotal for a confidential discussion.

Some of the recommendations of my work can be found on my LinkedIn page, please search for Justin Plowman.