Digital Account Manager

Digital Account Manager

Online Food Delivery

Salary 45k + 20% Bonus & Benefits

London, United Kingdom

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I am working in exclusive partnership on an exciting new ‘Digital Account Manager opportunity with one of the fastest growing grocery delivery brands in the world – Ocado Retail.

Ocado Retail is a joint business venture between Marks & Spencer group & Ocado group. Its successful combination of award winning customer service, vast customer data, world leading tech & logistics from Ocado, and unrivalled product development from M&S makes them a major player in the sector.

The opportunity:

35% YOY growth, this business passed £2B in revenue in the last 12 months. Now doubling down on budget to scale their digital & tech teams even further. They have huge amounts of resource & data available to them across media, marketing & tech. This is a forward-thinking brand that is growing quickly & looking to stay on the same trajectory in 2022. A mission driven brand, with a close knit team who are extremely passionate about what they do.

The Role:

• Account managing and expanding accounts of our largest suppliers leveraging multiple Ocado built media capabilities that offer brands the opportunity to engage with relevant customers at the right time.
• Being an expert in all aspects of the media propositions, best-aligning media plans to the correct audiences/channels and help suppliers understand the key benefits of each
• Develop market-leading media strategies for largest suppliers that take full advantage of omni-channel activations to drive performance against key supplier objectives
• Deliver measurement reports back to suppliers to demonstrate impact of advertising campaigns, creating future media plans off back of insight data and encourage greater investment
• Based in Hatfield, Hybrid, 2-3 days in office

Your profile:

• Can demonstrate a proven track record of building successful end-to-end media plans, leveraging digital channels.
• Is experienced in owning and growing sizeable yearly budgets, with clear revenue reporting and forecasting back to business
• Can work and thrive in a fast-paced environment using their project management skills to oversee rollout of created media plans, while collaborating well with teams to ensure the best delivery.
• Can come to the office on a regular basis (2-3 days a week on average, with some flex)

How do I apply?

To apply for this outstanding opportunity, please contact Gaurav Joshi on Gaurav@pivotallondon.co.uk or call 07586047008

Key Skills: End-to-end media planning, Account Management, Project Management, Reporting campaigns, Relationship building.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.