Growth through Talent

Senior CRM Executive - CRM

Brand - Marketing
Ref: 1707 Date Posted: Monday 05 Apr 2021
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Senior CRM Executive

Disruptive Tech Company

Salary £37k - £55k, London 


This is an opportunity to join a very well know disruptive tech start-up and one of the most advanced CRM teams in Europe. This role will give you significant career advancements, learning opportunities & accelerate your career trajectory, whilst also working for one of the most globally known brands in the world. 


The opportunity:                                                                            

Founded back in 2012 with an astonishing amount of investment, this business has gone global very quickly. Completely disrupting the market within their sector, as an extremely fast paced & forward-thinking company. 


The Role: 

As a Senior CRM Executive within the Lifecycle & Automation team you’ll be central to delivering automation effectively to enhance customer experiences, improve operational efficiencies and ultimately grow their bottom line through the successful implementation of their CRM life-cycle roadmap. 

Reporting into the CRM Lifecycle Manager you’ll initiate, build, proof, test, send and own automated campaigns that support and enhance their customer lifecycle strategy. Overall, you'll want to create campaigns that are meaningful to customers, deliver across the right channels at the right time and that have a positive impact on the customer and the business. 

You'll sit within the CRM team, but work very closely with teams from across the whole business, including the Product, Engineering and Data Science teams. 


Your Profile: 

  • Bachelor's Degree (Marketing or Business preferred) or strong relevant experience 
  • A minimum of 3-4 years email application experience 
  • A minimum of 1-2 years of building automated, life-cycle CRM communications 
  • Highly computer literate with: 
    • HTML familiarity (ability to understand where changes need to be made) 
    • CSS (preferable) 
    • Adobe Creative Suite – Photoshop (preferred) 
    • Email coding (responsive design) 
    • Email deployment experience (Braze experience preferred) 
    • Data visualisation tools (Looker experience preferred) 


How do I apply?

To apply for this outstanding opportunity, please contact Bradley Kearsley at Pivotal for a confidential discussion on 07920561783 or email me at

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.