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Senior Customer Insights Analyst

25% Bonus - Data & Analytics
Ref: 735 Date Posted: Friday 04 May 2018
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Senior Customer Insight Analyst – Leading Sports Tech Company

£40,000 -£50,000 + extensive benefits + bonus

Company Background:

 

This market leading Sports Tech Company are growing their Analytics Division. They have created a fun and hard-working environment and they have an annual training pot of £1,000 per person to spend on development. People who are full of ideas and want to experiment and push boundaries will flourish in this environment.

 

The Role:

 

  • You will be managing the customer insight strategy to improve user experience across Mobile & App products

  • Analyse user feedback to gain insights into their users and develop the product accordingly  

  • Creating customer segmentations for all channels to assist and streamline marketing

  • A/B Testing, Product Road Mapping & Reporting

  • Ensuring all internal staff understand the importance of User Experience and educating teams of how to improve it

 

Skills & Attributes:

  • 2 years’ experience + within an eCommerce, agency or sporting business

  • Degree from a relevant field

  • Strong experience in understanding consumer needs

  • Knowledge of; Consumer, Consumer Segmentation, Customer Loyalty Platforms

 

How do I apply?

To apply for this outstanding opportunity, please contact Catherine Trice at Pivotal for a confidential discussion on 07551 670887 or email me at catherine@pivotallondon.co.uk

Key Skills: Understanding of consumer, Ecommerce & Insight Analysis

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