Growth through Talent

Account Director - Ecommerce/D2C

Agency - Marketing
Ref: 2896 Date Posted: Thursday 12 Oct 2023

Account Director - Client Services

London, United Kingdom

Our Client:

Join an exciting, forward-thinking company at the forefront of ecommerce performance marketing. Our client, a global leader in the industry, is seeking an Account Director to take charge of a dynamic portfolio and be the driving force behind strategic growth.

The Opportunity:

  • Portfolio Ownership: You will manage a diverse portfolio of 5 ecommerce accounts, shaping their journey to success.

  • Tailored Account Plans: Craft personalized account plans for each client, focusing on revenue growth, product/service expansion, and client retention.

  • Client Growth Insights: Unearth and present growth opportunities to clients persuasively, becoming the face of the agency.

  • Client Relationships: Foster strong senior-level client relationships, ensuring high-quality strategic solutions.

  • Revenue Oversight: Collaborate across teams to understand revenue forecasts and ensure contractual obligations are met.

  • Client Happiness: Keep a pulse on client satisfaction, taking proactive steps to ensure their happiness.

  • New Business Initiatives: Work closely with the Sales team to explore new business opportunities.

Responsibilities:

  • Lead high-level strategy for your clients, using your extensive business expertise.

  • Manage invoicing and financial aspects of your accounts.

  • Escalate issues internally if client satisfaction is at risk.

  • Use your experience to plan large-scale ecommerce performance marketing campaigns.

  • Showcase strong leadership, organizational skills, and a passion for data.

  • Present findings to senior stakeholders with compelling narratives.

Your Profile:

  • Proven experience in managing senior-level client relationships and overcoming challenges.

  • Demonstrated ability to plan large-scale ecommerce performance marketing campaigns.

  • Leadership and management skills, with a knack for team and self-organization.

  • Strong data analysis skills with the ability to communicate findings effectively.

  • Excellent presentation skills for both content creation and client interactions.

How to Apply:

To apply for this outstanding opportunity, please contact Beth Rosser at Pivotal for a confidential discussion on 07391456860 or email at beth@pivotallondon.co.uk.

Pivotal is an equal opportunities employer, and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender, or sexual orientation, and any other protected status as required by applicable law.aid media marketing

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