Account Manager
Hybrid – London (3 days onsite, 2 remote)
Our client is redefining how brands understand and engage with the next generation. At the forefront of youth insights and creative strategy, they help some of the world’s most iconic brands stay culturally relevant in an ever-changing world.
This is an opportunity to join a high-growth, innovation-led business at a pivotal moment – where creative thinking meets audience-first strategy, and where your work can shape how global brands speak to future consumers.
The Opportunity
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Be the driving force behind projects for household-name brands in entertainment, sport and tech
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Work in a dynamic, ideas-first agency that truly listens to its audience – young people
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Collaborate across research, strategy, creative and production for integrated campaign delivery
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Play a lead role in challenging client thinking and elevating brand relevance
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Join a company that puts culture at its core – fresh, youth-fuelled and insight-driven
Responsibilities
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Lead day-to-day client relationships with confidence and clarity
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Manage complex timelines, budgets and stakeholder expectations
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Ensure brand alignment and high standards across all deliverables
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Contribute to pitches and new business with a solutions-first mindset
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Maintain detailed financial tracking and reporting
Your Profile
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4+ years in a client-facing role within a creative, media or digital agency
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Sharp communicator with excellent organisational skills
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Comfortable with commercial reporting, forecasting and project delivery
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Confident challenging briefs and leading client discussions
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Curious about youth culture and passionate about meaningful brand work
How to apply
To apply for this outstanding opportunity, please contact Beth at Pivotal for a confidential discussion on 07391 456860 or email me at beth@pivotallondon.co.uk.
Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.