Growth through Talent

Training Specialist - US (remote)

SaaS - Account Management/Customer Success
Ref: 3562 Date Posted: Monday 14 Jul 2025

Training Specialist – SaaS (Remote, US-Based)

Salary: Competitive + Benefits

Location: Fully Remote (US) - EST Applicants only!!

Start Date: ASAP

 

I'm partnered with a fast-growing SaaS scale-up that’s transforming the B2B marketing space through cutting-edge data routing and optimisation solutions. They work with some of the biggest names in tech and are looking to hire a Training Specialist to help onboard and empower their expanding customer base.

 

About the Company:

 

My client is a recognised leader in the B2B MarTech space, trusted by enterprise giants for their powerful, API-first platform that boosts campaign performance and ensures top-tier data quality and compliance. They’re scaling rapidly and building out a best-in-class Customer Success function to support their growing user base.

 

The Role:

 

As a Training Specialist, you’ll play a key role in customer enablement, ensuring new users are fully trained and confident using the platform. You’ll also work internally to support product knowledge across customer-facing teams and help shape scalable training solutions as the business grows.

 

Key Responsibilities:

 

  • Deliver engaging training programs to new customers via live sessions, e-learning modules, and hands-on workshops.
  • Act as a coach and knowledge resource for internal teams across onboarding and customer success.
  • Manage and evolve the Learning Management System to meet training goals.
  • Collaborate cross-functionally to improve content, tools, and delivery methods.
  • Track training effectiveness and continuously refine programs for scalability and impact.

 

What They’re Looking For:

 

  • 2–3 years' experience in a training or enablement role, ideally in a high-growth SaaS environment.
  • Confident delivering training to a range of audiences, with strong presentation and communication skills.
  • Experience managing learning platforms and using content creation tools.
  • Strong organisational and project management capabilities.
  • Ability to explain technical or complex concepts in a clear and engaging way.

 

What’s on Offer:

 

  • 25 vacation days + your birthday off
  • EMI stock options (eligible after 12 months)
  • Fully remote setup – choose your own equipment
  • Excellent healthcare coverage and 401(k) plan
  • Professional development support
  • 24/7 mental wellbeing platform
  • Regular virtual and in-person team socials

 

You’ll be joining a collaborative, globally distributed team with a strong culture of inclusion, support, and innovation. If you're looking to grow your career in a people-first business that’s redefining demand generation-this could be your next move.

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