Group Head of Talent at WHSmith

"Pivotal were excellent from start to finish. We were hiring multiple specialist retail media roles in a competitive market and needed to move quickly without compromising on quality. What stood out was their genuine understanding of our business and the nuances of each brief. Communication was proactive and clear, and the calibre of candidates consistently high. The process felt streamlined and well managed, saving us significant time internally. We’d happily recommend Pivotal to any business hiring in retail media."