Account Manager (Video) Ad Technology - Account Management/Customer Success Ref: 3996 Date Posted: Thursday 24 Sep 2026 Job Title: Account Manager Salary: Competitive Location: London | Hybrid Our client is a fast-growing media technology business transforming how brands advertise around premium digital video content. With innovative technology, proprietary audience insight and partnerships across major brands, broadcasters and agencies, they are helping shape the future of advertising as viewing habits continue to evolve. The Opportunity Become the trusted day-to-day partner for a portfolio of advertising clients, ensuring campaigns are delivered to an exceptional standard. Join an ambitious, entrepreneurial business where ideas, ownership and pace are genuinely valued. Work at the intersection of client services, media, data and technology, gaining exposure to the full campaign lifecycle. Build relationships that drive repeat business and create opportunities to grow existing accounts. Work closely with Sales and Trading teams, acting as the voice of the client internally. Responsibilities Manage campaign delivery from set-up and targeting through to optimisation, reporting and post-campaign analysis. Understand client objectives, KPIs, targeting and channel strategies to ensure campaigns are executed effectively. Produce clear, insightful and engaging campaign reports and post-campaign analysis. Work with traders to identify performance improvements and communicate recommendations to clients. Manage multiple campaigns, deadlines and client requests while maintaining exceptional attention to detail. Identify opportunities to strengthen client relationships and increase repeat business. Your Profile Experience in account management or client services within advertising, media or AdTech. Understanding of digital campaign delivery, including ad operations, tagging, tracking, targeting and reporting. A natural relationship-builder with strong communication skills and confidence managing clients. Highly organised with exceptional attention to detail. Comfortable working in a fast-paced, entrepreneurial environment where priorities can move quickly. Commercially minded, curious and proactive, with a genuine appetite to learn and take ownership. Able to turn data into clear, engaging stories and recommendations for clients. How to apply To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk. Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.