Client Partner
Hybrid (London-based) | Permanent
Our client is a global leader in customer data, retail analytics and strategic growth partnerships, helping major FMCG brands understand customer behaviour, unlock growth opportunities and drive stronger retailer partnerships.
As part of a wider transformation within their commercial organisation, they are investing in a new generation of Client Partners who can combine strong relationship management, commercial curiosity and strategic thinking within a highly consultative environment.
This is an exciting opportunity for someone looking to step into a more strategic, insight-led commercial role while working with some of the world’s most recognised consumer brands.
The Opportunity
Join a highly collaborative commercial team focused on strategic client growth.
Own smaller FMCG client relationships while supporting larger enterprise partnerships.
Develop expertise across customer insight, retail strategy and consultative commercial growth.
Work closely with retailer stakeholders, analytics teams and senior client partners.
Learn how to drive strategic conversations around customer behaviour, category growth and commercial opportunities.
Build long-term progression towards more senior client partnership leadership roles.
Responsibilities
Client Partnership & Account Management
Manage a portfolio of smaller FMCG accounts while supporting strategic enterprise clients.
Build strong relationships with clients through regular commercial and strategic conversations.
Support annual planning, renewals and insight-led growth opportunities.
Develop understanding of client objectives, retailer priorities and category performance.
Commercial Growth Support
Identify opportunities for incremental insight and consultancy projects.
Support pipeline development and account growth planning.
Work with senior client partners on larger strategic growth conversations.
Build confidence in managing commercial discussions and stakeholder engagement.
Insight & Strategic Thinking
Use customer, shopper and category insight to support client recommendations.
Work closely with analytics and insight teams to understand performance trends and growth opportunities.
Help shape strategic recommendations that support client and retailer growth.
Develop strong understanding of retail, FMCG and customer behaviour dynamics.
Collaboration & Communication
Partner closely with internal commercial, insight and client success teams.
Build credibility through strong communication, curiosity and commercial instinct.
Operate within a fast-paced, collaborative and highly client-facing environment.
Develop consultative communication skills with senior stakeholders over time.
Your Profile
3–6+ years’ experience within FMCG, retail media, strategic partnerships, customer success, account management or commercial client-facing environments.
Strong relationship-building and communication skills.
Commercially curious with an interest in customer insight, retail strategy and growth.
Comfortable working with data, numbers and insight-led conversations.
Strong stakeholder management capability and collaborative mindset.
Backgrounds from retail media, FMCG commercial, customer insight, category, loyalty or strategic partnerships highly relevant.
Motivated by progression, strategic ownership and long-term career development.
What’s On Offer
Join a market-leading insight and analytics business with significant growth plans.
Strong progression pathway into more senior client partnership roles.
Competitive salary
Hybrid working model with London-based collaboration.
Opportunity to work with globally recognised FMCG brands and major retail partners.
Collaborative, insight-led and commercially ambitious culture.