Client Services Account Director – leading independent media agency - Multi-Channel

Client Services Account Director – leading independent media agency
Location: London / Hybrid
Salary: £50-60k + excellent benefits

An exciting Client Services Account Director role has arisen at one of the UK’s leading independent media agencies.

This is an exciting opportunity to be part of an award-winning, people-first independent agency that sits at the intersection of creativity and analytics. They bridge the gap between big ideas and measurable outcomes, delivering campaigns that are rooted in strategy and data while maintaining a strong creative edge. With a diverse portfolio of well-known consumer and charitable brands, they’re growing fast and consistently ranked as one of the best places to work in the industry.

The Client Services Director position is a client-facing role that combines strategic leadership with hands-on delivery. As Account Director, you'll be leading a portfolio of high-profile accounts, managing and mentoring a talented client services team, and working closely with planning, AV, digital, and insight teams to drive exceptional campaign outcomes. You’ll champion innovation, ensure the highest quality of delivery, and maintain strong, long-term client relationships.

Key Responsibilities

• Lead strategic planning and execution across multiple client accounts
• Build trusted relationships with senior client stakeholders
• Manage, coach and develop a high-performing client services team
• Work closely with internal teams to deliver integrated media strategies
• Oversee budgeting, forecasting and resource planning
• Support the Head of Client Services in fostering a culture of continuous learning and growth

About You

You’ll be a commercially minded media professional who thrives on building relationships and driving performance. You’re just as comfortable in the detail as you are setting strategic direction. The ideal candidate will have:

• Strong leadership and team development experience
• Excellent communication and presentation skills
• Proven ability to manage complex media campaigns across channels
• A creative and analytical mindset
• Experience working across both brand and performance media
• Solid understanding of digital media and the broader media mix
• Commercial acumen and experience in budget oversight and revenue growth

Why Apply?

This is more than just a job – it’s a chance to join a people-first agency where culture, growth, and innovation are truly prioritised. With a clear pathway for progression, investment in your development, and the opportunity to work on campaigns that make a real impact, this role offers the perfect next step for an ambitious Account Director.