Retail Media Program Manager

Hybrid (London) | 12-Month Fixed Term Contract | £100,000–£120,000 + Benefits

Our client is one of the UK's fastest-growing membership and consumer platforms, serving millions of highly engaged members and partnering with thousands of household brands.

Following significant investment into their Retail Media proposition, they're embarking on an ambitious transformation programme to build one of the UK's most exciting commerce media businesses. This is a rare opportunity to join at a pivotal stage of that journey and play a key role in shaping the future of their Retail Media offering.

The Opportunity

Join a business investing heavily in Retail Media, audience monetisation and commercial growth.

Become the strategic right hand to an experienced Retail Media Director, helping to operationalise an ambitious transformation roadmap.

Work across Product, Engineering, Data, Commercial and Partnerships, driving multiple high-impact initiatives that will define the future of the business.

Play a key role in scaling Retail Media capabilities across areas including ad tech, measurement, audience products, pricing, reporting and operating model development.

This is not a traditional Programme Manager position. It's a highly strategic, hands-on role for someone who enjoys creating structure from ambiguity and delivering meaningful business change.

Responsibilities

Programme Leadership & Delivery

• Drive delivery across a complex Retail Media transformation roadmap.
• Partner with Product, Engineering, Data, Commercial and Partnership teams to ensure strategic priorities become operational reality.
• Own programme governance, prioritisation, delivery planning and milestone management across multiple concurrent initiatives.
• Create momentum, remove blockers and drive accountability across teams without direct line management responsibility.

Transformation & Strategic Projects

• Lead strategic initiatives across Retail Media including pricing, measurement, reporting, operational readiness and commercial capability development.
• Support the implementation of new Retail Media technologies and operating models.
• Help establish scalable ways of working that support long-term Retail Media growth.
• Contribute to the future evolution of the Retail Media proposition and commercial strategy.

Stakeholder Management

• Influence senior stakeholders across Product, Commercial, Data and Engineering.
• Produce high-quality programme reporting, executive updates and strategic communications.
• Facilitate decision-making across multiple workstreams and competing priorities.
• Build strong relationships across the wider business to ensure successful programme delivery.

Your Profile

• Proven experience delivering complex cross-functional transformation programmes.
• Strong experience working across Product, Engineering, Commercial and Data teams.
• Comfortable operating in fast-paced, evolving environments with multiple concurrent priorities.
• Exceptional stakeholder management and influencing skills.
• Strong commercial awareness combined with operational excellence.
• Experience creating governance, operating models and delivery frameworks.
• Confident presenting to senior leadership and executive stakeholders.
• Highly proactive, collaborative and comfortable operating with significant autonomy.

What's On Offer

• Join one of the UK's most exciting Retail Media growth stories.
• Work alongside an experienced Retail Media leadership team with significant investment and board backing.
• Opportunity to help build and scale a Retail Media proposition from its next stage of maturity.
• High-profile role with genuine influence across the business.
• Competitive salary of £100,000–£120,000 plus comprehensive benefits package.
• Hybrid working environment.

How to Apply

For a confidential discussion about this opportunity, please contact Noel Lavery at Pivotal on 07442 527285 or email noel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer. We encourage applications regardless of race, ethnicity, religion, gender, sexual orientation, disability, age or any other protected characteristic.