Senior Account Executive Ad Technology - Account Management/Customer Success Ref: 4005 Date Posted: Monday 05 Oct 2026 Senior Account Executive Salary: Competitive + Bonus Location: London | Hybrid Our client is a global programmatic media business helping marketers and agencies deliver smarter, data-led digital campaigns. This is an exciting opportunity to join a collaborative, fast-moving team where you’ll work closely with clients and internal specialists to bring campaigns to life across programmatic and social media. The Opportunity Take a key role in delivering exceptional service across a portfolio of clients. Support integrated programmatic and social campaigns from setup through to reporting and optimisation. Work with creative, trading and internal specialist teams to develop audience-first campaign ideas. Turn campaign data and audience insights into clear, compelling stories and recommendations. Build strong client relationships through regular meetings and become increasingly involved in account growth. Identify opportunities for upselling, cross-selling and developing existing client relationships. Responsibilities Manage campaign setup, pacing, performance and optimisation. Project manage creative assets and wider campaign requirements. Monitor campaign delivery and troubleshoot issues quickly. Deliver post-campaign reporting, insights and recommendations. Support tracking pixels, tagging and campaign troubleshooting. Manage Salesforce, IOs, bookings, POs and campaign reconciliation. Develop a strong understanding of DSPs, social platforms and the wider digital ecosystem. Your Profile 3+ years’ experience within an advertising/media agency, media owner or similar environment. Background in Account Management, Client Services, Sales Support or Ad Operations. Strong understanding of programmatic and/or social media. Confident and comfortable in a client-facing environment. Commercially curious, with an interest in growing accounts and identifying new opportunities. Strong attention to detail, organisation and communication skills. Strategic thinker who can connect client objectives, campaign performance and audience insights. Curious, proactive and keen to build knowledge across display, video, audio, CTV, DOOH and YouTube. How to apply To apply for this outstanding opportunity, please contact Chizoba Uzuegbunam at Pivotal for a confidential discussion on email at chizoba@pivotallondon.co.uk. Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.