Social Commerce Manager
Manchester
Our Client is one of the UK’s fastest-growing home and lifestyle retailers, known for delivering trend-led, affordable products that consistently resonate with a highly engaged online audience. They have built a standout presence in social commerce, achieving significant traction on TikTok Shop through viral product moments and strong community engagement.
The Opportunity
- Take ownership of a high-growth TikTok Shop channel and directly influence a key revenue stream
- Shape and scale affiliate, creator and live commerce activity in a fast-evolving social commerce environment
- Join a high-performing eCommerce team where test-and-learn, speed and creativity drive commercial impact
Responsibilities
- Manage day-to-day TikTok Shop operations including listings, optimisation, promotions and campaign execution
- Recruit, onboard and manage affiliate creators to drive consistent GMV growth
- Work closely with live shopping agencies to plan, coordinate and optimise live selling events
- Track and report performance against core KPIs including GMV, CVR, AOV and traffic contribution
- Ensure platform compliance while identifying new features, trends and growth opportunities
Your Profile
- Experience in TikTok Shop, social commerce or marketplace management within eCommerce
- Strong understanding of performance marketing and platform-driven sales growth
- Highly analytical, organised and confident working with multiple stakeholders and agencies
How to apply
To apply for this outstanding opportunity, please contact Justin Allen at Pivotal for a confidential discussion on 07586047008 or email justin.allen@pivotallondon.co.uk.
Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.