Strategy & Ecommerce Insights Senior Manager - Retail Media

Brand - Ecommerce

Ref: 4032 Date Posted: Tuesday 20 Oct 2026

Senior Strategy & Ecommerce Insights Manager

London | Permanent

Our client is a fast-growing, private equity-backed commerce technology and analytics business helping global consumer brands unlock growth across ecommerce and retail media.

Through a combination of proprietary technology, category intelligence and strategic consultancy, the business provides brands with the insights and expertise needed to strengthen their competitive position and improve commercial performance.

Following continued international growth, they're investing in their London consulting team and are looking for a commercially minded Senior Ecommerce Strategy Manager to lead key client relationships and deliver high-impact strategic work.

The Opportunity

Take a senior role within a growing ecommerce consultancy, working directly with major consumer brands.
Own strategic client relationships and act as a trusted adviser on ecommerce growth, category performance and retail media.
Combine sophisticated data analysis with compelling commercial storytelling to influence senior client stakeholders.
Shape client strategy while remaining close to the execution and optimisation of recommendations.
Help develop junior colleagues and contribute to the growth of a high-performing London team.
Play an important role in expanding existing client partnerships and identifying new commercial opportunities.

Responsibilities

Strategic Client Leadership

Own and develop relationships with senior stakeholders across a portfolio of consumer brand clients.
Understand clients' wider commercial objectives and translate them into clear ecommerce strategies.
Lead strategic conversations, challenge client thinking and deliver commercially grounded recommendations.
Identify opportunities to deepen relationships and expand the scope of client partnerships.

Ecommerce Strategy & Commercial Insights

Lead analysis of ecommerce performance, market share, category trends, pricing and competitor activity.
Use proprietary analytics and retail intelligence tools to uncover opportunities for growth.
Develop strategies spanning digital shelf performance, category optimisation and retail media effectiveness.
Turn complex analysis into clear, persuasive recommendations for senior decision-makers.

Retail Media & Execution

Advise clients on retail media strategy, performance and optimisation.
Connect advertising activity with wider ecommerce and commercial objectives.
Work closely with delivery teams to ensure recommendations translate into measurable action.
Remain comfortable getting hands-on with analysis, campaign performance and execution where required.

Team Development & Commercial Growth

Support, mentor and develop more junior members of the consulting team.
Provide guidance on analytical quality, client presentations and strategic recommendations.
Contribute to account growth, identifying additional opportunities to support existing clients.
Help shape best practices and ways of working as the London operation expands.

Senior Stakeholder Communication

Lead client presentations, workshops and strategic discussions.
Build compelling narratives that connect data, insight and commercial impact.
Communicate confidently with senior marketing, ecommerce and commercial leaders.

Your Profile

Strong experience in ecommerce strategy, retail media, digital commerce or client-facing consulting.
Proven track record of owning and growing senior client relationships.
Solid exposure to retail media or digital advertising, with an understanding of campaign strategy, performance and execution.
Strong analytical capability and the ability to translate complex data into clear commercial recommendations.
Confident presenting to and influencing senior stakeholders.
Experience mentoring or managing junior colleagues.
Comfortable operating in a lean, fast-paced environment where senior team members remain hands-on.
Commercially ambitious, proactive and motivated by the opportunity to help grow a business and its client relationships.

What's On Offer

Competitive salary, depending on experience, plus a discretionary performance bonus.
Significant ownership of strategic client relationships and commercial outcomes.
Exposure to leading global consumer brands and proprietary ecommerce intelligence technology.
The opportunity to influence the development of a growing London consulting team.
A blend of strategic leadership, commercial responsibility and hands-on delivery.
Long-term progression opportunities within an expanding international business.
Collaborative London office environment, with four days per week in the office.

How to Apply

For a confidential discussion about this opportunity, please contact Noel at Pivotal on 07442 527285 or email noel@pivotallondon.co.uk.

Pivotal is an equal opportunities employer. We encourage applications regardless of race, ethnicity, religion, gender, sexual orientation, disability, age or any other protected status.